What materials do you use?
All Mlouye goods are made from high quality full-grain leather. We select the highest-grade hides, because the character of good leather underlines the quality of design, and it is the most important decision for the subsequent quality of our products.
Will my bag come with a dustbag?
All bags come packaged in a protective Mlouye dustbag; store it in this and it’ll love you forever.
How should I care for my Mlouye purchase?
Because our products are carefully crafted with the very best materials, they can last a long time with the proper care. To prolong the enjoyment of your Mlouye bag we recommend the following:
Keep your product in the provided dust bag, fully stuffed and standing upright. This will preserve the integrity of the design and protect the bag from being marked. Avoid your bag from water, if exposed to water, leave wet leather to dry naturally, never use artificial heat. In the event your bag is soiled, try gently dabbing the leather with a clean, dump cloth. For more serious cleaning, the best option is to take your bag to a trusted leather goods repair shop. For more information please visit our care page.
We want you to be completely happy with every Mlouye product. We offer a full manufacturer's warranty against defects. We will happily replace/refund or repair your product in as timely a period as possible. Contact email@example.com and we’ll take care of you!